Knowledge Base/The Paper Tiger Desktop Software/Technical Support Articles

How do I import a Paper Tiger 4 CSV file?

Tier 1 Email Tech Support
posted this on Feb 16 05:57

To import a Paper Tiger CSV file from Paper Tiger 4:
  1. Open version 4.1, but select CANCEL when asked what database you want to open. If a database opens automatically, click on FILE and NEW and ADD NEW DATABASE. Name the database and wait for the creation process to complete.
  2. Click on FILE and IMPORT. (Refer Image 1)
  3. Check the box that says TEXT FILE from the TYPE OF IMPORT field. (Refer Image 2)
  4. Browse to and select the provided CSV file using the BROWSE button Note: you should see the window populate with the Locations List contained within the export file. (Refer Image 2)
  5. Check the box that says SELECT ALL from the SELECT LOCATIONS TO IMPORT field. (Refer Image 2)
  6. Check the box that says USE IMPORT LOCATION from the IMPORT DESTINATION field. (Refer Image 2)
  7. Click on IMPORT. (Refer Image 2)

 

Import.jpg

                           Image 1

 

Importscr1.jpg

                                                                                                               Image 2

 

Comments

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Jarnold

I got everything to work on the database side.  I uninstalled the old Paper Tiger software, removed the folder under C:\program files and removed the registry key under HKEY_CURRENT_USER\Software\VB and VBA Program Settings.  The software installed okay and when I double clicked on the icon the database selection box came up and it said it chouldn't find the database.  After a few tried I got the attached message.  Looks to me I don't have the right software.

I was asked to download the following link for the server http://www.thepapertiger.net/LiveUpdateService/PaperTigerNetworkSer...  I was asked to download the following link for the client http://www.thepapertiger.net/LiveUpdateService/PaperTigerNetworkCli... 

Is the software correct?  This is from ticket 3023.

 

Jamie

 

May-26 2010 09:34.
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Dbenefiel

The import process failed with the error code in the attached file, I opened the csv file and the date constructs look fine. What are our next steps. Paper Tiger has been upgraded to your latest version, there are no updates available.

Jun-23 2010 09:03.
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Fggggg

Thank you for prompt assistance.  It worked great.   When will the online be up and running?

Frank

Jul-09 2010 22:26.
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