Frequently Asked Questions

  Questions About Security

• Is Paper Tiger Reliable, Secure and Confidential?
• What is SSL and will it keep my communications absolutely secure?
• Is our data backed up in case of emergency?
• How can I get an electronic copy of my data for safekeeping?
• How do I enable or disable SSL encryption?
• Can members of your company actually see our data? Is the data secure on your side?
• How do we know that our existing Paper Tiger Desktop data converted correctly?
• What happens if we need to "roll-back" and recover deleted data - or reverse a Transfer - can you do that?

  Questions About Billing

• What credit card types do you accept?
• Do you accept Purchase Orders or payment by check?
• Do you have special pricing for non-profits, universities, or other groups in need?
• Can we pay for Paper Tiger Online a year in advance?
• What is the refund policy? How does your refund policy work?
• Are there signup fees? Termination fees? Any hidden fees we should know about?
• How does the 10-day free trial work?
• How will billing occur if we add users within a billing cycle?

  Questions About Paper Tiger Features

• Multi User accounts
• The Dashboard
• The Control Panel
• Databases
• Locations
• Items
• Categories
• Transfers and Confirmations
• Action Dates and Reminders
• Activity Log and Announcement Area
• Trash
• Reports
• Print Tabs/Labels
• Search and Find First