Paper Tiger Help and Support Community
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Knowledge Base
Overview
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New Digital Tiger
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Frequently Asked Questions (FAQ's)
(5)
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What About Cloud Computing - Putting My Data in the Cloud?
Types of PDF's
Can Paper Tiger Multi User use Digital Tiger?
Features
(2)
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Single Sign-on
Digital Tiger Conversions Collection
Tutorials and Training
(4)
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How do I get started with Digital Tiger?
Digital Tiger Search
How to connect Paper Tiger-Digital Tiger Online to your Google Docs Account
About Digital Tiger
(4)
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Digital Tiger Search
What Is Digital Tiger?
Take action immediately
About Google Docs
(11)
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Introduction To GDocs
Google Docs basics
Google Docs for storage
Getting Started
(7)
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How do I get started with Digital Tiger?
Signing up for a Paper Tiger Account
Signing up for Google Docs
Technical Information
(0)
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No topics found -
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Other helpful tools
(3)
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Sharpen your search with Regex
Backupify....Safely back up your cloud
Shoeboxed....Scanning Solution to Take the Work Out of Paper Work
Security
(8)
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Problems signing into your Digital Tiger account
Google Security
Creating Secure Password
Google Cloud Connect
(5)
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Cloud Connect: Connecting your Google Account
Cloud Connect: Getting Started
Google Cloud Connect.....Sync Your Microsoft Office Documents
Scanner Information
(6)
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Scan to a Location
Fujitsu ScanSnap....The Ultimate Scanner
Choosing the right scanner
Digital Tiger
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About Digital Tiger
(6)
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What Is Digital Tiger?
What can Digital Tiger do for me?
How will I use Digital Tiger?
Getting Started with Digital Tiger
(3)
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How to Sign up for an account
Selecting the best plan for me
Starting to use your Digital Tiger Account
How Digital Tiger Works?
(3)
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Using Filters and Labels
Uploading a File via Desktop Client
Uploading a File via Web Client
Security, Confidentiality and Integrity
(2)
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Does Digital Tiger Keep Backups of my Files
How Secure is Digital Tiger?
Accounts and Billing
(9)
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How to upgrade or downgrade your Digital Tiger Plan?
How to update your credit card information?
How do I view my payment information?
General Questions
(19)
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What is the maximum file size that I can store?
What file permissions can I set?
What happens when two people edit a shared file at the same time?
Uploading and Downloading Files
(7)
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How long does it take to upload a file?
How many files can I upload at a time?
What should I do if I loose my internet connection midway?
Labels and Filters
(1)
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How to manage labels and filters?
Searching for Files
(3)
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How do I search for picture files?
How do I search my files?
I do not know the file name, what do I do?
Browsing and Viewing Files
(0)
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No topics found -
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Revisions and Restoration
(1)
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What heppens to my other revision if I delete one version?
Technical Issues
(1)
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Troubleshooting file upload issues
Tutorials and Training
(0)
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No topics found -
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Features
(12)
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Do you offer phone support?
Mobile device syncing
File Versioning and Backups
Installation
(2)
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Uninstalling Desktop Uploader
Installing Desktop Uploader
Media
(0)
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No topics found -
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Sharing and Publishing
(2)
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How do I not share a file?
How do I share with other People?
Paper Tiger Online
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Security and Privacy
(2)
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Why Do I get a Security Alert When Creating a Paper Tiger Online Account?
About Security and Privacy
Billing/Pricing
(6)
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Are there signup fees? Termination fees? Any hidden fees we should know about?
What is the refund policy? How does your refund policy work?
Can we pay for Paper Tiger Online a year in advance?
Features
(5)
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Application updates?
Paper Tiger Features
The Dashboard
Tutorials and Training
(4)
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February 16th: Paper Tiger Webinar with Anne McGurty
February 10th: Paper Tiger Webinar with Anne McGurty and Fred Holgado
Getting started with Paper Tiger
Technical Questions
(7)
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My import failed, why?
What is "Find First"?
What is the Action Date on an item?
Databases
(9)
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What are my options in database preferences?
What is a Database in Paper Tiger?
What are the advantages of having unlimited databases?
Categories
(5)
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What is the maximum number of categories we can have?
What are Categories?
How do I rename a category?
Transfers/confirmations
(10)
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What is a merge transfer? How do I merge files?
What is a move transfer?
What is a duplicate transfer?
Reminders
(9)
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What are reminders used for?
Why do items with old action dates still show up in the reminders window?
What happens when I clear the action date?
Search
(3)
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Can I transfer or edit files from the search results?
Search/Find First
How do I search for an item?
Reports
(3)
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How can I customize my reports?
What Reports Can I Print?
How do I generate reports?
What are our support options with Pap...
(3)
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Paper Tiger offers users technical support in various ways:
Do you provide phone support?
Do you charge for technical support?
Keywords
(1)
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How do I use keywords?
About Paper Tiger
(11)
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What does the status column tell me?
Can someone help me get my files in order?
Where is the best resource for help on getting started filing?
Passwords/Log Ins
(3)
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I'm having trouble logging in with my email and password.
How Do I Reset my Password?
I forgot my password! What can I do?
Affiliate or Reseller Program
(1)
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Do you have an affiliate or reseller program?
Multi User
(7)
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How Do Categories Work for Paper Tiger Online Multi User?
How to remove a user?
Paper Tiger Multi-User Concepts
Location
(10)
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What is the capacity of a location?
What is a Location in Paper Tiger?
What happens when I delete a Location?
Dashboard
(2)
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How do I change my user Information?
How do I use the Activity log?
Items
(11)
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What is an Item in Paper Tiger?
What is an Item?
Why do I get suggestions to file an item to an existing item? Can I turn this off?
Labels/Tabs
(3)
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Create Your Own Labels Using Mail Merge
What Tabs or Labels Can I Print?
How do I print labels for my locations?
Trash
(4)
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How long will the items stay in the Trash?
How do I empty the trash?
How do I restore files back from the Trash?
Imports
(5)
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How do I prepare my database for importing to Paper Tiger Online?
What kind of database files can I import?
Can I send you my database so that you can import it?
Paper Tiger Desktop
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Technical Support Articles
(19)
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Received "Error 91 object not set to an instance of an object - BackupDatabase"
How do I integrate Paper Tiger desktop version with Google Desktop?
Error: SQL Server 2005 setup cannot continue because installation package could not be opened.
About Paper Tiger
(20)
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What is in Paper Tiger's multimedia tutorial module?
What is the easiest and best way to learn the software?
What are the pre-printed labels and why do I need them?
Technical Support Questions
(17)
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Finding what Paper Tiger Desktop Edition and Build is installed
How can I enable or disable the spellchecker?
How can I sort the browser's grid by specific columns?
General Questions
(17)
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What does a professional organizer do?
How do I view PDF files?
What is the address, email and phone number of The Monticello Corporation, makers of Paper Tiger Filing System software?
Sales Questions
(13)
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Is there a limit to how many users I can have on the network edition of Paper Tiger software?
Do I need a copy of Paper Tiger software on every computer that I use it on?
Is The Paper Tiger software compatible with the 64 bit version of Windows?
Tutorials and Training
(17)
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Interviews and Teleclasses
What is the Paper Tiger? (5:07)
Getting Started with Paper Tiger Software: Step 1 - Getting Setup (11:00)
Installation
(16)
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Can more than one person be set up as an administrator for The Paper Tiger Network 4.1?
Startup Wizard
Uninstall and Reinstall Paper Tiger
Databases: Working with Paper Tiger D...
(16)
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How do I import a Paper Tiger 4 CSV file?
Convert data from a version 4.0 or later using the Copy Database Method
Finding Database details and Information
Items
(3)
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How do I Transfer (Move, Merge, Duplicate) an Item in Paper Tiger Desktop?
How do I move an item to a new or a different Location?
Can I change the index number of an item in a location?
Trash
(2)
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How do I restore items from the Trash?
How do I empty the trash when trash items are open or in use?
Passwords
(2)
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How do I change my Password (User and Admin)
How can I change my network user account’s password?
Printing Reports
(2)
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How to change the font and size in a Report
How do I print reports and labels?
Reminders
(1)
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How Does the Reminders Function Work?
SQL or Failed to Connect to Server Er...
(3)
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Turning SQL Service on for Windows 7/Vista
Error 5 = Failed to connect to server
Received error "Failed to connect to server XXXXX\PTXXXXX41" or "OpenSQLServer"
Help and Support Community
»
PaperTiger Help and Support
(8)
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Paper Tiger Help and Support Community
Frequently Asked Questions
How Do I?
Community Forum
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Welcome to the community Forum
(24)
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How Do I change a file within a location? Another words if I have the file in the # 8 file in a location and want to move it to #1 file--How would I do this?? Many thanks. Mark
Merge
It would be nice if Paper Tiger could.........................
The Paper Tiger Notice Board
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Announcements
(1)
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Welcome to The Paper Tiger Support
Paper Tiger Advantages
(2)
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