I'm having trouble logging in with my email and password.

If you know that your email and password is correct, please first make sure that you are using a supported Internet browser.

Browsers supported:



-Mozilla Firefox 3 and newer


-Safari 3 and newer


-Google Chrome 4 and newer


-Internet Explorer 7 and newer


If you are not using a supported Internet browser, please update to the latest, then try to log in again: https://app.thepapertiger.com.

If you are using a supported Internet browser, clear your Internet browser history and cache. Then refresh your Internet browser, and try to log in again: https://app.thepapertiger.com

Please make sure that our url is not restricted by your company security proxy. If so, your company will need to make an exception for https://app.thepapertiger.com

If none of the above seems to be the problem, please contact us by clicking the link above to open a support request, or email us at support@thepapertiger.com to let us know you can't sign in under which email and the name on your account.