If you know that your email and password is correct, please first make sure that you are using a supported Internet browser.
-Mozilla Firefox 3 and newer
-Safari 3 and newer
-Google Chrome 4 and newer
-Internet Explorer 7 and newer
If you are not using a supported Internet browser, please update to the latest, then try to log in again: https://app.thepapertiger.com.
If you are using a supported Internet browser, clear your Internet browser history and cache. Then refresh your Internet browser, and try to log in again: https://app.thepapertiger.com
Please make sure that our url is not restricted by your company security proxy. If so, your company will need to make an exception for https://app.thepapertiger.com
If none of the above seems to be the problem, please contact us by clicking the link above to open a support request, or email us at firstname.lastname@example.org to let us know you can't sign in under which email and the name on your account.