About the Paper Tiger Help and Support Community



Hello Everyone, and Welcome,


Here you can find all the PaperTiger help and Information you will need. Our Help and Support community includes a comprehensive knowledge base, the Paper Tiger Support Team, as user forums with topics and discussions created by other users.


KNOWLEDGE BASE: Find a wealth of resources to help get you going right away. Information ranging from:

  • FAQ's and technical information

  • Videos and tutorials

  • Discussion forums with feedback and ideas from other users.

ACCESS TO THE SUPPORT TEAM: You can get in touch with a member of the Paper Tiger Tech Support team by:

  • Opening a Ticket request or send an email: You can open a support ticket request at any time from within Paper Tiger Online green Feedback button, or from our website support page by scrolling to the top of the main support page and clicking the tab to open a new ticket request. You can also send an email to Our goal response time is for all support tickets and emails to receive a response within 3-24 business hours of request.

  • Live Chat: Users can chat with a support agent at any time within the business day from within Paper Tiger Online green Feedback button. (9:00 AM - 5:00 PM EST -5hrs GMT)

  • Scheduled phone ins: A user can request a phone-call to be scheduled by opening a Ticket request or send an email to
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