Janet Baker
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Are there signup fees? Termination fees? Any hidden fees we should know about?
We offer a discount for paying annually. There are no other hidden fees. We do not charge signup fees, termination fees, or any additional fees. Please see our price structure here.
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If I try Paper Tiger Online and want to go back to The Paper Tiger desktop software, how do I do this?
If we don't like Paper Tiger Online and want to move back to Paper Tiger Desktop - can we do that with our newly entered data? No, currently we do not have the option to export data into a format ...
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What is the maximum number of locations we can have?
Currently unlimited, except in the Free and Basic plans. You can view the Comparison Chart from the PRICING/PLANS page.
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How can I file my paper documents before going to the file cabinet?
How can I file my paper (1) sitting at my desk? (2) office filing but do it at home? (3) filing while on the road? 1) You can file sitting at your desk by taking your stack of papers and typing...
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How do I use Location Review Frequency?
A Location's Review Frequency is used to set a default date on all Items added to the Location that do not have an definite set action date without having to add an action date to each individua...
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I've lost the Paper Tiger screen?
If you all of a sudden have lost your Paper Tiger screen, meaning you have Paper Tiger open but all you see is a white screen, you may have clicked the minimize button within Paper Tiger's screen...
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Account (upgrades/invoices) Tab
You can change additional information from the Account (upgrades/invoices) tab, such as your billing information, the organization name on your account, upgrade, etc. Below are the items that can b...
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How do I update my credit card information?
Please follow the steps below to update your billing information: -the admin on the account should sign in at https://app.thepapertiger.com, then -click on the Account (upgrades/invoices) tab ...
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Error Message: 'Can't Connect to Server' or 'This Page Cannot be Displayed'
Either of these errors are usually caused because the Internet browser being used has not been updated to the latest build/version. Internet browsers set at an old SSL connection or a TLS protocol ...
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How do I change the item number capacity in my Location?
Sometimes you need to add more item numbers to a Location than you originally had input when creating your Location. To change the capacity of a Location, follow these instructions (see images belo...